Frequently Asked Questions
Everything you need to know about shopping with Doyle & Doyle.
What shipping methods do you offer and what are the costs?
We offer standard ground shipping for a flat rate of $10, and expedited 2-day shipping for $25. Orders over $150 qualify for complimentary standard shipping within the continental United States.
How can I track my order once it has been placed?
Once your order has been processed and shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What is your return policy for online purchases?
We accept returns of unworn, unwashed items with original tags attached within 30 days of the delivery date. Please note that final sale items and intimate apparel are not eligible for return.
How do I ensure I am selecting the correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our style consultants for personalized advice.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options such as PayPal, Apple Pay, and Shop Pay installments.
Are your materials sustainably sourced?
At Doyle & Doyle, we are committed to ethical fashion. 80% of our current collection is made from organic or recycled fibers, and we partner exclusively with factories that adhere to fair labor standards.